{"type":"doc","content":[{"type":"heading","attrs":{"level":6},"content":[{"text":" .","type":"text","marks":[{"type":"textColor","attrs":{"color":"#ffffff"}}]}]},{"type":"extension","attrs":{"layout":"default","extensionType":"com.atlassian.confluence.macro.core","extensionKey":"toc","parameters":{"macroParams":{"maxLevel":{"value":"5"},"_parentId":{"value":"1031864347"}},"macroMetadata":{"macroId":{"value":"7c3fd403-a82e-4d89-8d1f-381b14284d41"},"schemaVersion":{"value":"1"},"title":"Table of Contents"}},"localId":"d4f762fd-ee4b-44dd-9849-dcb015f52a52"}},{"type":"paragraph","content":[{"type":"hardBreak"},{"text":"Webshop bezoekers die zich hebben aangemeld als nieuwe klant of een order hebben geplaatst, worden in de Back Office aangemaakt als klant.","type":"text"}]},{"type":"paragraph","content":[{"type":"hardBreak"},{"text":"CMS:","type":"text","marks":[{"type":"strong"}]},{"text":" De klanten kunnen worden teruggevonden via Webshop -> Customers","type":"text"}]},{"type":"mediaSingle","attrs":{"layout":"align-start","width":60.0},"content":[{"type":"media","attrs":{"__fileSize":72278,"__fileMimeType":"image/jpeg","width":1212,"id":"859eff75-3412-4ea6-bedb-384d0a0b5b1a","collection":"contentId-1031864347","type":"file","__fileName":"klanten.JPG","height":783}}]},{"type":"paragraph","content":[{"text":"Web Services:","type":"text","marks":[{"type":"strong"}]},{"text":" De klanten kunnen worden teruggevonden via Webshop -> Klanten","type":"text"}]},{"type":"mediaSingle","attrs":{"layout":"align-start"},"content":[{"type":"media","attrs":{"__fileSize":59419,"__fileMimeType":"image/png","width":900,"id":"823640d5-a4c3-4d3d-add3-68be84d52832","collection":"contentId-1031864347","type":"file","__fileName":"worddav4751e00cf640c9b32e8f9d715bf09419.png","height":427}}]},{"type":"paragraph","content":[{"text":"Terug naar boven","type":"text","marks":[{"type":"link","attrs":{"href":"https://titelive.atlassian.net/wiki/spaces/MWNL/pages/1031864347/CMS+WS+Klanten#."}}]}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"Een klant opzoeken","type":"text"}]},{"type":"mediaSingle","attrs":{"layout":"align-start"},"content":[{"type":"media","attrs":{"__fileSize":13281,"__fileMimeType":"image/png","width":900,"id":"e081b61c-5c36-4f68-99f8-0e7dd91dabd8","collection":"contentId-1031864347","type":"file","__fileName":"worddav87fca32c9334d780e28387441bf73ad1.png","height":141}}]},{"type":"paragraph","content":[{"text":"Een klant kan worden gezocht op voornaam, achternaam of e-mailadres ","type":"text"}]},{"type":"mediaSingle","attrs":{"layout":"align-start"},"content":[{"type":"media","attrs":{"__fileSize":34601,"__fileMimeType":"image/png","width":900,"id":"2ad323a4-83b9-4191-8eae-4ee0ef7065f8","collection":"contentId-1031864347","type":"file","__fileName":"worddavbb6de76ec581d226a74e80fc973dfa51.png","height":402}}]},{"type":"paragraph","content":[{"text":"Ook kan er gefilterd worden op: 1) Actief/niet actief","type":"text"}]},{"type":"mediaSingle","attrs":{"layout":"align-start"},"content":[{"type":"media","attrs":{"__fileSize":31661,"__fileMimeType":"image/png","width":900,"id":"0dca2245-f2fb-43f5-b65e-766c3d8b4c75","collection":"contentId-1031864347","type":"file","__fileName":"worddav116f7809509feb36e0581dc523dab86c.png","height":386}}]},{"type":"paragraph","content":[{"text":"2) Wel/niet aangemeld voor de nieuwsbrief","type":"text"}]},{"type":"mediaSingle","attrs":{"layout":"align-start"},"content":[{"type":"media","attrs":{"__fileSize":53143,"__fileMimeType":"image/png","width":900,"id":"4d2337ed-61b5-4991-b94a-2a7680632a24","collection":"contentId-1031864347","type":"file","__fileName":"worddav138466314795c58f55f21bf819c02f31.png","height":473}}]},{"type":"paragraph","content":[{"text":"3) Particulier/B2B/Wachtend op bevestiging","type":"text"}]},{"type":"mediaSingle","attrs":{"layout":"align-start"},"content":[{"type":"media","attrs":{"__fileSize":42480,"__fileMimeType":"image/png","width":900,"id":"657f8097-fb97-4d69-95d9-a2cbce3fd516","collection":"contentId-1031864347","type":"file","__fileName":"worddav982191353a076c62f0af0be85f51f4fb.png","height":459}}]},{"type":"paragraph","content":[{"text":"4) Periode van aanmelding","type":"text"}]},{"type":"mediaSingle","attrs":{"layout":"align-start"},"content":[{"type":"media","attrs":{"__fileSize":46737,"__fileMimeType":"image/png","width":900,"id":"3cc876a2-df05-4680-9959-307893ca2825","collection":"contentId-1031864347","type":"file","__fileName":"worddav0a2c1cbbf945a51bbc382335540a3546.png","height":484}}]},{"type":"paragraph","content":[{"text":"Om alle filters meteen te wissen, klik op het gommetje rechts naast de zoekbalk.","type":"text"}]},{"type":"mediaSingle","attrs":{"layout":"align-start"},"content":[{"type":"media","attrs":{"__fileSize":3349,"__fileMimeType":"image/png","width":334,"id":"87340e46-aaa0-4093-a15e-5c0694f97433","collection":"contentId-1031864347","type":"file","__fileName":"image2021-2-16_8-48-50.png","height":68}}]},{"type":"paragraph","content":[{"text":"Terug naar boven","type":"text","marks":[{"type":"link","attrs":{"href":"https://titelive.atlassian.net/wiki/spaces/MWNL/pages/1031864347/CMS+WS+Klanten#."}}]}]},{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.confluence.macro.core","extensionKey":"anchor","parameters":{"macroParams":{"":{"value":"Klantgegevens"},"legacyAnchorId":{"value":"CMS/WSKlanten-Klantgegevens"},"_parentId":{"value":"1031864347"}},"macroMetadata":{"macroId":{"value":"03b473ef-4ef5-4986-b4b9-c9bdf4e79c4e"},"schemaVersion":{"value":"1"},"title":"Anchor"}},"localId":"fd5c49e6-c1a5-4c3f-8312-decd07881350"}}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"Klantgegevens","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Selecteer de klant en klik op ","type":"text"},{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.confluence.migration","extensionKey":"inline-media-image","parameters":{"width":"42","id":"386c09f4-7651-493d-b949-92de713e715e","collection":"contentId-1031864347","height":"38"}}},{"text":" om de klantgegevens in te zien","type":"text"},{"type":"hardBreak"},{"text":"Op de klantenkaart zijn terug te vinden en aan te passen: ","type":"text"},{"type":"hardBreak"},{"text":"- Voornaam, achternaam, e-mailadres en telefoongegevens","type":"text"},{"type":"hardBreak"},{"text":"- Gebruikersnaam- Wel/Geen nieuwsbrief ","type":"text"},{"type":"hardBreak"},{"text":"- [Interesses is nog niet geactiveerd]","type":"text","marks":[{"type":"em"}]},{"type":"hardBreak"},{"text":"- Bij een B2B de zakelijke informatie","type":"text"},{"type":"hardBreak"},{"text":"- Factuur- en afleveradres(sen)","type":"text"},{"type":"hardBreak"},{"text":"- Bestellingen","type":"text"}]}]}]},{"type":"paragraph","content":[{"text":"De klanteninformatie wordt weergegeven in vier aparte tabbladen. ","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Klantinformatie: hier vind u de basisgegevens van de klant ","type":"text"}]}]}]},{"type":"mediaSingle","attrs":{"layout":"center","width":1468,"widthType":"pixel"},"content":[{"type":"media","attrs":{"__fileSize":69808,"__fileMimeType":"image/png","width":1884,"alt":"image-20240611-082826.png","id":"2ffd2d51-a080-479f-86f5-b4ee4ac187f5","collection":"contentId-1031864347","type":"file","__fileName":"image-20240611-082826.png","height":859}}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Zakelijke informatie: heeft de klant een B2B account, of wilt u van een gewone account een B2B account maken, dan kan u in dit tabblad de zakelijke info van deze klant toevoegen/wijzigen.","type":"text"}]}]}]},{"type":"mediaSingle","attrs":{"layout":"center","width":1468,"widthType":"pixel"},"content":[{"type":"media","attrs":{"__fileSize":53962,"__fileMimeType":"image/png","width":1873,"alt":"image-20240611-082852.png","id":"bb1e7930-9e20-4715-8b69-f972c653f7bb","collection":"contentId-1031864347","type":"file","__fileName":"image-20240611-082852.png","height":772}}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Adres: hier kan u de adresgegevens zien/aanpassen van de klant","type":"text"}]}]}]},{"type":"mediaSingle","attrs":{"layout":"center","width":1468,"widthType":"pixel"},"content":[{"type":"media","attrs":{"__fileSize":31945,"__fileMimeType":"image/png","width":1862,"alt":"image-20240611-083045.png","id":"ac0fa1e0-b247-4e59-a1d7-3a7d2551ab9f","collection":"contentId-1031864347","type":"file","__fileName":"image-20240611-083045.png","height":789}}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Bestellingen: hier kan u alle voltooide bestellingen van deze klant terugvinden","type":"text"}]}]}]},{"type":"mediaSingle","attrs":{"layout":"center","width":1468,"widthType":"pixel"},"content":[{"type":"media","attrs":{"__fileSize":48019,"__fileMimeType":"image/png","width":1850,"alt":"image-20240611-083123.png","id":"589c70c7-ce9f-4022-8785-3c236c732f36","collection":"contentId-1031864347","type":"file","__fileName":"image-20240611-083123.png","height":779}}]},{"type":"paragraph","content":[{"text":" De bestellingen zijn vanuit dit scherm rechtstreeks te openen en te bewerken door op de editbutton uiterst rechts te klikken","type":"text"}]},{"type":"paragraph","content":[{"text":"Terug naar boven","type":"text","marks":[{"type":"link","attrs":{"href":"https://titelive.atlassian.net/wiki/spaces/MWNL/pages/1031864347/CMS+WS+Klanten#."}}]},{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.confluence.macro.core","extensionKey":"anchor","parameters":{"macroParams":{"":{"value":"Klantgegevens wijzigen"},"legacyAnchorId":{"value":"CMS/WSKlanten-Klantgegevenswijzigen"},"_parentId":{"value":"1031864347"}},"macroMetadata":{"macroId":{"value":"17b300a0-7c9a-4445-9abf-35879aae7ebb"},"schemaVersion":{"value":"1"},"title":"Anchor"}},"localId":"5f6c2a9e-6464-4be7-b4c4-c3be16aa8e68"}}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"Klantgegevens wijzigen","type":"text"}]},{"type":"paragraph","content":[{"text":"Een klant kan zijn/haar gegevens zelf via het gebruikersprofiel op in de Webshop wijzigen. Bij telefonisch verzoek of bezoek in de winkel","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Ga naar klanten","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Open de klantenkaart","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Wijzig de desbetreffende gegevens","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Klik op ","type":"text"}]}]}]},{"type":"paragraph","content":[{"text":"Terug naar boven","type":"text","marks":[{"type":"link","attrs":{"href":"https://titelive.atlassian.net/wiki/spaces/MWNL/pages/1031864347/CMS+WS+Klanten#."}}]},{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.confluence.macro.core","extensionKey":"anchor","parameters":{"macroParams":{"":{"value":"Klant aanmaken"},"legacyAnchorId":{"value":"CMS/WSKlanten-Klantaanmaken"},"_parentId":{"value":"1031864347"}},"macroMetadata":{"macroId":{"value":"627e9923-7b14-4c9d-92b2-61d94b7d4e08"},"schemaVersion":{"value":"1"},"title":"Anchor"}},"localId":"37e7dc2c-4461-4e08-8cab-4fa5599b2bb1"}}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"Een klant aanmaken","type":"text"}]},{"type":"paragraph","content":[{"text":"Een klant kan zichzelf via de Webshop aanmelden. Bij telefonisch verzoek of bezoek in de winkel:","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Ga naar klanten","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Klik op ","type":"text"}]}]}]},{"type":"mediaSingle","attrs":{"layout":"align-start","width":289,"widthType":"pixel"},"content":[{"type":"media","attrs":{"__fileSize":2721,"__fileMimeType":"image/png","width":289,"alt":"image-20250116-091655.png","id":"8ef19af8-01ce-4863-9aa8-1eeb151bd535","collection":"contentId-1031864347","type":"file","__fileName":"image-20250116-091655.png","height":86}}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Voer de gegevens van de klant in. Velden met een * zijn verplicht om een klantenaccount te kunnen aanmaken.","type":"text"}]}]}]},{"type":"mediaSingle","attrs":{"layout":"center","width":1461,"widthType":"pixel"},"content":[{"type":"media","attrs":{"__fileSize":43826,"__fileMimeType":"image/png","width":1846,"alt":"image-20250116-091719.png","id":"8f5363e1-37cd-4b1c-8216-c09bab9b21a0","collection":"contentId-1031864347","type":"file","__fileName":"image-20250116-091719.png","height":780}}]},{"type":"paragraph"},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Klik rechtsbovenaan op ","type":"text"}]}]}]},{"type":"paragraph","content":[{"text":"De klant kan later met het - in de Back Office - bekende e-mailadres, via de aanvraag 'Wachtwoord wijzigen' een wachtwoord voor de Webshop aanmaken. ","type":"text"}]},{"type":"paragraph","content":[{"text":"Terug naar boven","type":"text","marks":[{"type":"link","attrs":{"href":"https://titelive.atlassian.net/wiki/spaces/MWNL/pages/1031864347/CMS+WS+Klanten#."}}]}]},{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.confluence.macro.core","extensionKey":"anchor","parameters":{"macroParams":{"":{"value":"Een klant verwijderen"},"legacyAnchorId":{"value":"CMS/WSKlanten-Eenklantverwijderen"},"_parentId":{"value":"1031864347"}},"macroMetadata":{"macroId":{"value":"a65fb984-e284-41ad-be29-2b7f0428c0e0"},"schemaVersion":{"value":"1"},"title":"Anchor"}},"localId":"476980b6-5593-4e3b-96b7-a0e90eee13a3"}},{"text":".","type":"text"}]},{"type":"heading","attrs":{"level":3},"content":[{"text":"B2B klant aanmaken","type":"text"}]},{"type":"paragraph","content":[{"text":"Hebt u net een klant aangemaakt, dan kan u via het tabblad ‘Zakelijke gegevens’ ook de zakelijke informatie van deze klant aanvullen en zo een B2B account aanmaken.","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Klik op de groene + button","type":"text"}]}]}]},{"type":"mediaSingle","attrs":{"layout":"align-start","width":651,"widthType":"pixel"},"content":[{"type":"media","attrs":{"__fileSize":7758,"__fileMimeType":"image/png","width":651,"alt":"image-20250116-092012.png","id":"b5a48375-7763-43e0-b380-558ee60f3484","collection":"contentId-1031864347","type":"file","__fileName":"image-20250116-092012.png","height":226}}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Vul de zakelijke gegevens van de klant aan. Hier is enkel de bedrijfsnaam én het BTW nummer verplicht","type":"text"}]}]}]},{"type":"mediaSingle","attrs":{"layout":"center","width":1461,"widthType":"pixel"},"content":[{"type":"media","attrs":{"__fileSize":28445,"__fileMimeType":"image/png","width":1812,"alt":"image-20250116-092100.png","id":"ca5ac327-24dc-4f62-9bd8-671d675bd01d","collection":"contentId-1031864347","type":"file","__fileName":"image-20250116-092100.png","height":495}}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Zet de optie ‘Achteraf betalen toestaan’ zodat de klant per factuur kan betalen in de webshop","type":"text"}]}]}]},{"type":"mediaSingle","attrs":{"layout":"align-start","width":335,"widthType":"pixel"},"content":[{"type":"media","attrs":{"__fileSize":6735,"__fileMimeType":"image/png","width":335,"alt":"image-20250116-092208.png","id":"a1ef3e1d-38ff-43a2-95dc-01a46b2e7955","collection":"contentId-1031864347","type":"file","__fileName":"image-20250116-092208.png","height":143}}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Klik op ‘Opslaan’","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Vervolgens krijgt u nog enkele extra opties voor dit B2B account. Onderaan kan u nog extra gebruikers toevoegen, een budgetcode en een wisecode aanmaken. Meer info hierover kan u lezen in deze handleiding: ","type":"text"},{"type":"inlineCard","attrs":{"url":"https://titelive.atlassian.net/wiki/spaces/MWNL/pages/3545235472/CMS+-+B2B+account#Budget--en-Wise-code-aanmaken"}},{"text":" ","type":"text"}]}]}]},{"type":"mediaSingle","attrs":{"layout":"center","width":1461,"widthType":"pixel"},"content":[{"type":"media","attrs":{"__fileSize":45651,"__fileMimeType":"image/png","width":1797,"alt":"image-20250116-092410.png","id":"595e7fb7-2065-4cb1-9cb1-86e10e6d20da","collection":"contentId-1031864347","type":"file","__fileName":"image-20250116-092410.png","height":730}}]},{"type":"heading","attrs":{"level":3},"content":[{"text":"B2B account verwijderen","type":"text"}]},{"type":"paragraph","content":[{"text":"Wilt u een B2B account terug omzetten naar een gewoon account, dan kan dit simpel door in de ‘Zakelijke informatie’ van de klantenfiche onderaan te klikken op ‘Verwijderen B2B’. Alle zakelijke gegevens worden nu gewist, maar het account van de klant blijft wel bestaan. ","type":"text"}]},{"type":"mediaSingle","attrs":{"layout":"align-start","width":193,"widthType":"pixel"},"content":[{"type":"media","attrs":{"__fileSize":2254,"__fileMimeType":"image/png","width":193,"alt":"image-20250116-092559.png","id":"fbdaa396-044c-4f83-8462-1f5fde081149","collection":"contentId-1031864347","type":"file","__fileName":"image-20250116-092559.png","height":54}}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"Een klant verwijderen","type":"text"}]},{"type":"paragraph","content":[{"text":"In het kader van de AVG/GDPR moeten - op verzoek – klantgegevens verwijderd worden. om een klant te kunnen verwijderen mogen er geen openstaande bestellingen meer zijn.","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Ga naar klanten","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Zoek de klant op en open de klantenkaart","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Klik op ","type":"text"}]}]}]},{"type":"mediaSingle","attrs":{"layout":"align-start"},"content":[{"type":"media","attrs":{"__fileSize":31807,"__fileMimeType":"image/png","width":900,"id":"9cdf7fb7-34a1-49da-82e9-c43244c539d6","collection":"contentId-1031864347","type":"file","__fileName":"worddav8806af7b125907813f4eca268ac81c51.png","height":417}}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Klik op ","type":"text"}]}]}]},{"type":"mediaSingle","attrs":{"layout":"align-start","width":60.0},"content":[{"type":"media","attrs":{"__fileSize":73853,"__fileMimeType":"image/png","width":1214,"id":"d722f98d-9cc9-4c78-971f-c05cfee3552d","collection":"contentId-1031864347","type":"file","__fileName":"image2021-2-15_16-3-50.png","height":822}}]},{"type":"paragraph","content":[{"text":"De klant is nu definitief verwijderd uit de B.O","type":"text"}]},{"type":"mediaSingle","attrs":{"layout":"align-start"},"content":[{"type":"media","attrs":{"__fileSize":34071,"__fileMimeType":"image/png","width":900,"id":"a31312f9-612e-49c3-91ac-1b5f3c46f5f3","collection":"contentId-1031864347","type":"file","__fileName":"worddav8dc5d6d2bc034bec1c7015d540999d99.png","height":492}}]},{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.confluence.macro.core","extensionKey":"anchor","parameters":{"macroParams":{"":{"value":"B2B klanten"},"legacyAnchorId":{"value":"CMS/WSKlanten-B2Bklanten"},"_parentId":{"value":"1031864347"}},"macroMetadata":{"macroId":{"value":"9835de4b-01b0-4028-a08c-59fb1e8d9e86"},"schemaVersion":{"value":"1"},"title":"Anchor"}},"localId":"e0b83320-2fce-4eb7-9b5d-aaeb02108466"}}]},{"type":"paragraph","content":[{"text":"Terug naar boven","type":"text","marks":[{"type":"link","attrs":{"href":"https://titelive.atlassian.net/wiki/spaces/MWNL/pages/1031864347/CMS+WS+Klanten#."}}]}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"Webklant koppelen aan Medialogklant","type":"text"}]},{"type":"paragraph","content":[{"text":"Indien er voor een nieuwe webklant al een Medialogklant bestaat, dan kan u deze aan elkaar koppelen.","type":"text"}]},{"type":"panel","attrs":{"panelType":"error"},"content":[{"type":"paragraph","content":[{"text":"Voorlopig is het enkel mogelijk om een nieuwe webklant te koppelen aan een bestaande Medialogklant indien er ","type":"text"},{"text":"nog GEEN webbestellingen ","type":"text","marks":[{"type":"strong"}]},{"text":"zijn gebeurd met dit nieuw webaccount.","type":"text"}]},{"type":"paragraph","content":[{"text":"We werken aan de mogelijkheid om ook bestaande webklanten mét webbestellingen te koppelen aan bestaande Medialogklanten.","type":"text"}]}]},{"type":"paragraph","content":[{"text":"Open de klantfiche in de backoffice en klik vervolgens op ‘Koppeling met een medialog-client’ onderaan links.","type":"text"}]},{"type":"mediaSingle","attrs":{"layout":"center","width":1468,"widthType":"pixel"},"content":[{"type":"media","attrs":{"__fileSize":63206,"__fileMimeType":"image/png","width":1876,"alt":"image-20240611-083324.png","id":"d4c0008f-43d0-4334-bbee-304ec095bb1b","collection":"contentId-1031864347","type":"file","__fileName":"image-20240611-083324.png","height":845}}]},{"type":"paragraph","content":[{"text":"Vervolgens ziet u alle Medialogklanten die hetzelfde emailadres gebruiken. Kies de gewenste Medialogklant en klik op 'Opslaan'. De bestellingen die nu via het cms gebeuren zullen nu toegevoegd worden aan de Medialogklant.","type":"text"}]},{"type":"mediaSingle","attrs":{"layout":"center","width":1468,"widthType":"pixel"},"content":[{"type":"media","attrs":{"__fileSize":31377,"__fileMimeType":"image/png","width":1884,"alt":"image-20240611-083342.png","id":"9e96a6b5-687d-4cd5-bd42-180f4a9a75cd","collection":"contentId-1031864347","type":"file","__fileName":"image-20240611-083342.png","height":407}}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"Klanten exporteren","type":"text"}]},{"type":"paragraph","content":[{"text":"Onderaan de overzichtspagina van de klanten kan met behulp van de knop een klantrapportage worden gemaakt.","type":"text"},{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.confluence.migration","extensionKey":"inline-media-image","parameters":{"width":"830","id":"42766b00-7453-4886-8369-b650d4e8de5b","collection":"contentId-1031864347","height":""}}}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Kies eerst een filter op welke klanten te exporteren, bijvoorbeeld nieuwe aanmeldingen voor de nieuwsbrief","type":"text"}]}]}]},{"type":"mediaSingle","attrs":{"layout":"align-start","width":60.0},"content":[{"type":"media","attrs":{"__fileSize":62657,"__fileMimeType":"image/png","width":1192,"id":"b1befe5e-103d-4f79-8506-9c9a3801596e","collection":"contentId-1031864347","type":"file","__fileName":"image2021-2-16_8-59-22.png","height":774}}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Kies om de adressenlijst te exporteren via de knop , om alle inschrijvingen op de nieuwsbrief te exporteren met of om enkel de B2B klanten te exporteren door op te klikken.","type":"text"},{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.confluence.migration","extensionKey":"inline-media-image","parameters":{"width":"830","id":"47093355-afd7-4880-934b-fb7cbb393a8b","collection":"contentId-1031864347","height":""}}}]}]}]},{"type":"paragraph","content":[{"text":"Het .csv bestand is terug te vinden in de map 'Downloads' op de pc","type":"text"}]},{"type":"mediaSingle","attrs":{"layout":"align-start","width":55.0},"content":[{"type":"media","attrs":{"__fileSize":6572,"__fileMimeType":"image/png","width":653,"id":"2d4f105d-5087-4fd2-a4da-4f1def3d9607","collection":"contentId-1031864347","type":"file","__fileName":"worddav22707535a95da8b728a519fc4ca873bf.png","height":139}}]},{"type":"paragraph","content":[{"type":"hardBreak"}]},{"type":"paragraph","content":[{"text":"Om .csv om te zetten naar Excel:","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Open het bestand","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Selecteer de eerste kolom","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Ga via Menu naar het tabblad 'Gegevens' en kies voor 'Tekst naar kolommen'","type":"text"}]}]}]},{"type":"mediaSingle","attrs":{"layout":"align-start"},"content":[{"type":"media","attrs":{"__fileSize":94290,"__fileMimeType":"image/png","width":900,"id":"99ff6e99-c6ec-4438-a6cc-1c8864ef975e","collection":"contentId-1031864347","type":"file","__fileName":"worddava0819f0e55cadbe99107b7fa8d371bf2.png","height":374}}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Vink 'Gescheiden' aan en klik op ","type":"text"}]}]}]},{"type":"mediaSingle","attrs":{"layout":"align-start","width":40.0},"content":[{"type":"media","attrs":{"__fileSize":18601,"__fileMimeType":"image/png","width":772,"id":"c53bad23-7dad-403b-a63a-c2fac3cb8fd4","collection":"contentId-1031864347","type":"file","__fileName":"worddavf10c7cb5c4051ec5615c2bb0cea90472.png","height":550}}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Vink 'Puntkomma' aan en klik op ","type":"text"}]}]}]},{"type":"mediaSingle","attrs":{"layout":"align-start","width":40.0},"content":[{"type":"media","attrs":{"__fileSize":16611,"__fileMimeType":"image/png","width":774,"id":"861c8dd5-d579-4d8f-9fe3-398073307f41","collection":"contentId-1031864347","type":"file","__fileName":"worddav27c562c7e4b587dab8799af5d2a8ee5e.png","height":552}}]},{"type":"paragraph","content":[{"text":"Terug naar boven","type":"text","marks":[{"type":"link","attrs":{"href":"https://titelive.atlassian.net/wiki/spaces/MWNL/pages/1031864347/CMS+WS+Klanten#."}}]}]}],"version":1}