These are the different order statuses you can define in your cart.
List
Cart
0 : Open
1 : Pending
2 : In payment procedure
Order
5 : Confirmed
7 : Processing
8 : Processed
10 : Done
98 : Error
99 : Cancelled
Carts statuses
Open
This is the initial status. It contains products and a few other pieces of information like “delivery address” or “type of payment”. It may not be ready to become an order yet ; it has not been checked and may be uncomplete.
Modifier
Pending
The cart has been validated by our tools, and he's awaiting payment. In that status, it's then not sent to MediaLog.
Some carts don't go through that status :
Those which will be picked up AND paid at the shop,
Those which belong to B2B accredited to pay after the delivery.
Those carts go directly to the order confirmed status (and so in MediaLog), but the “paid” information is kept false.
In payment procedure
The cart has been validated and the payment procedure is open. However, no positive response has been received yet from the Payment Service Provider.
When switching to that status, a cart is not to be reached by the customer anymore.
Later, when we'll receive a further status for the payment, we'll update the cart status :
In case of success, it will become a regular order.
In case of failure, it will try return to the cart status. He may fail at it (if the customer already opened a new one), and so it will be canceled.
Orders statuses
Confirmed
The order has been paid and is completed and ready to be prepared.
Processing
The order is preparing by different persons during the processing. If you want more information about package, click “here” (not ready yet).
Processed
When the order has been processed and the packages are ready. The delivery is the only missing point (fulfillment or take away).
Done
Package is delivred safe and sound. The order is closed. The status will be “Done”.
Cancelled
When you want to cancel the order.