Pending - Confirmed (0)
The package preparation has not yet started.
That status allows cancels.
Processing (1)
The package preparation has started. It is not possible to make cancels anymore.
Processed (2)
The package preparation is done, and it is ready to be sent.
Sent (3)
The package has been given to the carrier. If that's possible, more information (such as the carrier itself, a tracking number, …) will be delivered too.
That status allows returns.
Received (4)
The carrier sent us an information that the package has arrived at its destination.
That status allows returns.
Digital products are always set on “received”
Unknown (5)
That status is no good. It may mean that the status has been lost. You should contact the carrier to have more information.
Error (98)
Cancelled (99)
All the products of the package has been cancelled.
Package.status (PS) | orderline_to_package.status (OPS) |
0 = Confirmed | 0 = Confirmed |
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1 = Processing (via BO, CB FullFilment ONT) | 10 = Processing (via BO) |
| 14 = Supplier Order (via ML) |
| 16 = Partial recieved (via ML) |
| 18 = Not available (via ML) |
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2 = Processed (via BO) | 20 = Ready to ship (via BO) |
2 = Processed (via BO) | 22 = Ready to collect (via BO) |
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3 = Sent to customer (Via BO, CB fulfilment UIT, Veloyd or SendCloud) | 30 = Shipped (CB fulfilment UIT) |
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4 = recieved by customer (Via BO, Veloyd or SendCloud) | 40 = Recieved by customer (via eBook link generation) |
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5 = Unknown | 50 = Unknown |
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99 = Cancelled (via SendCloud, Veloyd, BO, ML) | 99 = Cancelled (via BO, ML) |
no change | no change |
98 Error (via SendCloud, Veloyd, CB FullFilment ONT) |
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| 98 Error (CB FullFilment NUIT) |
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Veloyd mapping :
Package.type=homedelivery |
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Veloyd Status | Package.Status |
1 REGISTERED | 2 processed |
2 CONFIRMED | 2 processed |
3 COLLECTED | 3 Sent to customer |
4 IN TRANSIT | 3 Sent to customer |
5 MANCO | 98 Error |
6 AT PICKUP POINT | 4 Recieved by customer |
7 DELIVERED | 4 Recieved by customer |
8 RETURNED TO SENDER | 5 Unknown |
9 CANCELLED | 99 Cancelled |